maxicabinmelbourneairport@gmai.com | 
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FAQ for Maxi Cab Melbourne Airport
Frequently Asked Questions
Airport Transfers
Q1. How do I book a Maxi Cab for Melbourne Airport?
You can book directly through our online booking form or call our 24/7 helpline. Just share your pickup location, flight details, and passenger count — we’ll handle the rest.
Q2. Do you offer airport pickup and drop-off services?
Yes, we provide both pickup and drop-off for Melbourne Airport (Tullamarine) and Avalon Airport with on-time service and flight tracking.
Q3. How early should I book my airport transfer?
We recommend booking at least 12–24 hours in advance to ensure vehicle availability, especially for large groups or early flights.
Q4. Are there fixed fares for airport transfers?
Yes, we offer fixed-price Maxi Cab fares to and from Melbourne Airport with no surge pricing or hidden fees.
Q5. Do you monitor flight delays?
Absolutely. We track your flight arrival and adjust the pickup time automatically at no extra cost.
Corporate Transfers
Q1. What corporate services do you provide?
We offer executive transfers, group transport for meetings or conferences, and staff shuttle services for companies across Melbourne.
Q2. Can we set up a business account?
Yes, frequent travelers or corporate clients can open a business account with flexible payment options and monthly invoicing.
Q3. Are your drivers professionally trained?
All our drivers are experienced, licensed, and trained in professional etiquette to ensure a smooth corporate experience.
Q4. Do you provide Wi-Fi or charging ports in the vehicle?
Yes, our corporate fleet includes vehicles equipped with Wi-Fi, USB charging, and comfort amenities upon request.
Q5. Can I schedule regular pickups for my team?
Yes, you can pre-schedule daily or weekly corporate transfers at fixed times — ideal for office commutes and events.
Weddings & Events
Q1. Can you provide Maxi Cabs for large wedding groups?
Yes, our spacious Maxi Cabs accommodate up to 11 passengers per vehicle, perfect for transporting guests or bridal parties.
Q2. Do you decorate the cabs for weddings?
Yes, we can arrange light decorations or ribbons upon request for a small additional charge.
Q3. How early should I book for a wedding or event?
We suggest booking at least 1–2 weeks in advance to ensure multiple vehicles are available for your schedule.
Q4. Do you handle multi-stop or shuttle service?
Absolutely. We can organize shuttle-style transfers for wedding guests between venues, hotels, and reception halls.
Q5. What if the event timing changes?
No worries — you can easily update your booking by contacting our team up to 24 hours before the event.
Taxi with Baby Seat
Q1. Are your taxis equipped with baby or booster seats?
Yes, we provide certified baby seats, toddler seats, and booster seats to suit all age groups for a safe family ride.
Q2. Do I need to bring my own baby seat?
No, we supply the seat free of charge if requested during booking. Just mention the child’s age and weight.
Q3. Is the baby seat properly fitted?
All baby seats are professionally installed and checked regularly for safety compliance.
Q4. How many baby seats can I request?
Each Maxi Cab can hold up to 2–3 child seats, depending on the number of passengers.
Q5. Is there an extra charge for baby seats?
Most bookings include baby seats at no extra cost — please confirm at the time of booking.
Wheelchair Maxi Taxi
Q1. Are your vehicles wheelchair accessible?
Yes, our Wheelchair Maxi Taxis are fitted with ramps and hydraulic lifts, ensuring smooth access for all mobility aids.
Q2. Can I travel with a carer or family member?
Of course! Our vehicles have space for both the passenger and accompanying person.
Q3. Do drivers help with boarding or exiting?
Yes, our drivers are trained in assisting passengers with mobility challenges.
Q4. Can I book a wheelchair Maxi Taxi in advance?
Yes, advance booking guarantees availability — especially during peak hours or weekends.
Q5. Is there extra cost for wheelchair service?
No, our wheelchair-friendly Maxi Taxi rates are the same as standard Maxi Cabs.
Parcel Delivery
Q1. Do you offer same-day parcel delivery in Melbourne?
Yes, we provide same-day and urgent parcel delivery services across Melbourne and nearby suburbs.
Q2. What kind of items can I send?
You can send documents, small boxes, business goods, or even event materials safely and quickly.
Q3. Is my parcel insured during delivery?
Yes, all deliveries are covered under standard insurance while in transit.
Q4. Can I track my parcel?
Yes, we provide real-time updates and driver contact details for your convenience.
Q5. Do you pick up from residential or business addresses?
We pick up and deliver from any location — home, office, or warehouse — across Melbourne.